Betting Rules

These rules apply to betting products, games or markets made available through Dragonia Casino from time to time. A product may be subject to additional rules displayed on its information page, betting slip, game screen or promotional terms. If a specific rule conflicts with a general rule, the specific rule will normally apply to the relevant product, provided it is clearly shown before the wager is placed.

By opening an account, accessing a betting service or placing a wager, you confirm that you have read and understood the rules that apply to your activity. You are responsible for checking the available information before confirming a bet. If you do not understand a rule, do not place the wager until you have obtained clarification through the available customer support channels.

You must be legally permitted to gamble in the location where you are physically present. You must also meet any applicable minimum age requirement. Dragonia Casino may restrict access where gambling is not permitted, where verification has not been completed, or where the service is unavailable for legal, technical or operational reasons.

• Only one personal account should be used by each player unless Dragonia Casino has expressly approved another arrangement.
• You must provide information that is accurate, complete and current when registering and when requested during account checks.
• You must keep your login details secure and must not allow another person to use your account.
• You must not place wagers on behalf of another person or allow another person to control your betting activity.
• You must comply with applicable laws, account conditions and any product-specific rules.
• You must not use the service for unlawful activity, fraud, manipulation or any attempt to interfere with the proper operation of the platform.

Account verification

Identity, age, payment method or account verification may be required before you can use particular services, withdraw funds or continue betting. Requests for information should be answered promptly and accurately. An account may be restricted while checks are being completed. Where information cannot be verified, Dragonia Casino may decline a transaction, suspend access or take another action allowed under the applicable terms.

Account security

You should choose a strong password, keep it confidential and sign out when using a shared or public device. Tell Dragonia Casino as soon as possible if you suspect that your account has been accessed by someone else. You remain responsible for activity carried out through your account unless the applicable terms or law provide otherwise.

Bets are settled using the official result or outcome determined by the relevant product rules. For a casino game, settlement will normally follow the result generated and displayed by the game system. For an event or market, settlement may depend on the official result, a published result source or another method stated in the relevant market rules. An unofficial report, early announcement or change in commentary does not necessarily determine settlement.

Where a result is changed after initial publication, the applicable product rules will determine whether a bet is changed, resettled or left as originally settled. If an event is abandoned, postponed, interrupted, delayed or otherwise affected, the relevant rules for that product will apply. Different markets can have different settlement requirements, so you should read the information shown for the specific wager.

• A winning bet is credited according to the applicable odds, payout calculation or game rules.
• A losing bet is settled against the outcome or result that applies to the wager.
• A void or cancelled bet is handled according to the relevant product rules and may result in the stake being returned.
• A bet affected by a system error, obvious error or breach of the rules may be reviewed before final settlement.
• Amounts shown in an account are subject to verification, adjustment and correction where a mistake or unauthorised transaction is identified.

Deposits and withdrawals

Payments must be made using an approved method in your own name, unless another arrangement is expressly permitted. Dragonia Casino may request evidence that a payment method belongs to you. Third-party payments, unusual payment activity or inconsistent account information may result in a review or restriction.

Withdrawal requests are subject to account verification, available balance, any applicable transaction checks and the conditions displayed for the service. A withdrawal may be delayed while information is reviewed or where a payment provider requires additional processing. You should ensure that your payment details are correct and notify Dragonia Casino if a transaction appears incorrect or unauthorised.

Errors and corrections

If a technical, administrative or pricing error affects a bet or account balance, Dragonia Casino may correct the error and restore the position that would have applied without the error, where permitted. This may include cancelling an affected wager, correcting an incorrect return or reversing an incorrect credit. You must not knowingly take advantage of an error. If you notice an unusual result or balance, stop using the affected service and report the issue through the available support options.